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17-1743 - Interactive Voice Response (IVR) and Short Message System (SMS) Solution


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Basic Information

Reference Number

0000076745

Issuing Organization

City of Calgary

Solicitation Type

RFP - Request for Proposal

Solicitation Number

17-1743

Title

Interactive Voice Response (IVR) and Short Message System (SMS) Solution

Source ID

PU.MU.Alta..17283.C45005

Details

Region

Canada, Alberta, Calgary and Area

Delivery Point

Calgary Alberta

Purchase Type

Duration: 1 year
Option: 4 additional 1 year options

Dates

Publication

2018-01-25 10:12 MST

Question Acceptance Deadline

2018-02-08 14:00 MST

Questions are submitted online

Yes

Closing Date

2018-02-14 14:00 MST

Contact Information

Debbie McKinnon

debbie.mckinnon@calgary.ca

Description

The City of Calgary (“The City”) is seeking proposals from experienced Proponents to provide, implement and support a vendor hosted IVR and SMS solution that will address requirements for Calgary Parking Authority’s ParkPlus application.
 
Proponents are welcome to provide proposals for Software as a Service (Cloud) Solutions only. Client hosted (On-Premises) Solutions will not be considered.

 

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Bid Submission Process

Bid Submission Type

Electronic Bid Submission

Pricing

In attached document

Pricing

In attached document

Bid Documents List
Item Name Description Mandatory
Bid Documents Documents defining the proposal Yes