The Train Tracking and Supervisory Control System (TTSC) and Advanced Passenger Information System (APIS) were previously procured by The City through a competitive RFP process. TTSC allows CT Operations Control Centre (OCC) to efficiently supervise and govern the safe and reliable movement of the LRT fleet and passengers in the LRT system. The APIS system provides information to CT customers regarding safety, security, and service via Passenger Information Display Signs (PIDS) and the Public Address (PA) system. The APIS system also provides real-time train data to support CT trips planning and third parties’ applications.
This sole source procurement is intended to solely address continued support of existing software and hardware including product updates, enhancements, modifications, upgrades and maintenance, troubleshooting and remedies, technical support (by phone, e-mail, Citrix or on-site) and training, but excludes items such as new software solutions that are irrelevant to TTSC or APIS functionalities, replacement software solution or major system expansions.
Sole source provider will be subject to performance reviews.
Notice is hereby given by The City of Calgary (“The City”) of its intent to enter into contract with ARINC International of Canada ULC for the provision of TTSC and APIS Maintenance and Support Services.
The estimated budget for the ongoing maintenance and support services is $6,010,000 CAD (excluding GST) for the contract period. Maintenance and support services will be renewable annually from 2020 January 15 to 2029 January 14. Support will be reviewed annually by The City if required.
