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18-0181 - Alcatel-Lucent Enterprise Reseller, Support, and Professional Services

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Basic Information

Reference Number

0000091489

Issuing Organization

City of Calgary

Solicitation Type

RFQ - Request for Quote (Formal)

Solicitation Number

18-0181

Title

Alcatel-Lucent Enterprise Reseller, Support, and Professional Services

Source ID

PU.MU.Alta..17283.C46180

Details

Location

Canada, Alberta, Calgary and Area

Purchase Type

Duration: 3 years
Option: option to renew for two additional one year terms

Dates

Publication

2018-05-11 19:50 MDT

Question Acceptance Deadline

2018-05-18 16:00 MDT

Questions are submitted online

Yes

Closing Date

2018-06-01 16:00 MDT

Contact Information

Yvonne Kwawu

403-268-4562

yvonne.kwawu@calgary.ca


Rosalinda Davidson

403-268-4883

rosalinda.davidson@calgary.ca


Description

The City of Calgary (The City) is seeking quotes for the annual maintenance of Alcatel-Lucent Enterprise equipment currently deployed. Requirement includes Technical Assistance Center (TAC) access for technical support, Return Materials Authorization (RMA) of defective equipment, the ability to purchase related products and related professional services to support the needs of The City.Interested respondents must be able to demonstrate they are authorized by Alcatel-Lucent Enterprise to provide hardware and software products, maintenance and on-site professional services.
 
 

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Bid Submission Process

Bid Submission Type

Electronic Bid Submission

Pricing

Lump sum

Pricing

Lump sum

Bid Documents List
Item Name Description Mandatory
Bid Documents Documents defining the proposal No