Basic Information

Reference Number

0000159962

Issuing Organization

City of Calgary

Solicitation Type

RFP - Request for Proposal (Formal)

Solicitation Number

18-1623

Title

Telephone Based Credit Card and Debit Card Payment and Refund Software Solution

Source ID

PU.MU.Alta..17283.C351030

Details

Location

Canada, Alberta, Calgary and Area

Purchase Type

Duration: 1 year
Option: Contract may be renewed three (3) times for two (2) years each for a total of seven (7) years.

Description

The City of Calgary is seeking proposals for Proponents to supply, implement and support a solution for processing credit card and debit card payments and refunds over the telephone. Proposed solutions must be Payment Card Industry (PCI) compliant.

The City intends to procure:
(i) a Telephone Based Payment SaaS Solution to process credit and debit card payments and refunds, and
(ii) associated implementation, maintenance, and support services

The Agreement will be for an initial Term of one (1) year.
The Agreement may be renewed three (3) times for two (2) years each time for a total length of agreement of seven (7) years.

The Agreement will include a PoC. for up to three (3) months. See Appendix F for more information about the PoC

Dates

Publication

2019-09-16 10:51 MDT

Question Acceptance DeadlineA - Latest Addendum

2019-10-18 17:00 MDT

Questions are submitted online

Yes

Closing DateA - Latest Addendum

2019-10-25 16:00 MDT

Contact Information

Tom Liniarski

403-826-7980

Tom.Liniarski@calgary.ca

Bid Submission Process

Bid Submission Type

Electronic Bid Submission

Pricing

In attached document

Bid Documents List

Item Name	Description	Mandatory	Limited to 1 file
Bid Documents	Documents defining the proposal	Yes	No
No entries