The City of Calgary (The City) 9-1-1- operations centre requires an experienced Proponent to provide cleaning and dusting of in-service hardware including but no limit to: PC’s, hardware enclosure cabinets, keyboards/mic, data room hardware, data room floors and other cleaning as required. Calgary 9-1-1 operations include two separate physical locations with cleaning required in the following areas; six data rooms of approximately 100 square metres, and two operations centres with approximately 160 workstations. This proposal is different from 19-1507 Data Centre Raised Floor and Non-Raised Floor Cleaning and Repairs.
The supplier will be expected to provide all required supervision, labour, tools, safety equipment, and incidentals necessary to complete all assigned work. All service work must be completed in a timely manner with minimal disruption to staff, taking into consideration operations are active 24/7. Servicing will be conducted on a quarterly basis at our primary location, and bi-annually at our secondary location.
All work shall be completed taking special consideration of the criticality of the hardware and environment being worked in.
Calgary 911 provides critical lifesaving emergency services to the citizens of Calgary. That said the Supplier will be required to clean various technology in a very sensitive live environment where disturbed technology could lead to a disruption of critical service.
The facilities and equipment will be active and in-use during execution of the cleaning.
Due to the sensitive nature of the equipment, and its location, police clearance is required for all staff.
The highest rated proponent will be requested to enter an Agreement with The City for the provision of the Deliverables. The term of the Agreement may include a Proof of Concept, with an option in favour of The City to renew the Agreement on the same terms and conditions for an initial term of up to three (3) years. After the initial term, The City will have an option to renew the Agreement on the same terms and conditions for two (2) additional one (1) year terms for a potential total term of five (5) years.
This procurement process is not intended to create and will not create a formal legally binding bidding process and will instead be governed by the law applicable to direct commercial negotiations.
