City of Calgary
RFI - Request for Information (Informal)
Hexagon System Maintenance
Canada, Alberta, Calgary and Area
Duration: 10 years
2020-01-09 15:32 MST
2020-01-23 14:00 MST
2020-01-23 16:00 MST
Notice is hereby given by The City of its intent to enter into contract with Hexagon Safety & Infrastructure (formerly Intergraph Canada Ltd.) to upgrade current Computer Aided Dispatch (CAD).
Calgary Parking Authority (CPA) currently uses The City of Calgary contract for Computer Aided Dispatch (CAD) utilizing RFP 13-1730, which is also used for by Calgary Police Service (CPS) and Calgary Transit. Hexagon is a proven reliable product.
The current CPA CAD system was purchased under NOI #14-040 (November 25, 2014) to be compatible with The City's Emergency Services and Public Safety Communications. Maintenance, support and licensing obligations are renewable yearly for the useful life of the hardware and software.
The current CAD 9.3 Dispatch System is based on a Windows 7 box, which will no longer be supported after January 2020. The OnCall System is a cloud based system which will enhance Enforcement's operational needs by allowing access remotely which will enhance business continuity.
The City intends leverage the existing license to upgrade current CAD 9.3 dispatch system to Hexagon's new browser based dispatch system.
Electronic Bid Submission
In attached document
For consideration any party that wishes to address this procurement action must submit in writing the following information:Firm name and contact information; Relevant specific information regarding the firm’s ability to address the specified procurement; Ability to offer competitive products and services that will be advantageous to The City ; and Brochures, marketing information and other non essential materials should NOT be included.Information package must be submitted in English and need not be more than two (2) pages in length. Responses to the NOI must be submitted and electronically on the MERX portal located online at Responses to the NOI must be submitted and electronically on the MERX portal located online at: www.calgary.merx.comAll responses to this NOI must be submitted on or before the Submission Deadline. Questions regarding this NOI must be submitted using the “Q & A Tab” in the MERX online system at the location cited above.